Frequently Asked Questions
Find answers to common questions about our services. Can't find what you're looking for? Contact us directly.
General Questions
We provide comprehensive document authentication, apostille, and legalization services for international use. We also offer specialized recruitment services for teaching positions in Vietnam through our East London office.
Simply contact us through our website, email, or phone. Our team will guide you through the process, provide a quote, and explain the specific requirements for your documents.
We operate from multiple locations: East London (South Africa), Bondi Beach (Sydney-NSW, Australia), Cape Town, and Pretoria. Our teams work together to provide efficient service across all locations.
Document Authentication
Authentication is the process of verifying a document's legitimacy for international use. Apostille is a specific type of authentication used for countries that are part of the Hague Convention. It's a standardized certificate that simplifies the legalization process among member countries.
The standard processing time is 7-10 business days, depending on the type of document and destination country. Processing times may vary based on current volumes and specific requirements.
In most cases, original documents or certified copies are required for authentication. However, this can vary depending on the document type and destination country. Our experts will advise you on the specific requirements for your situation.
Teaching in Vietnam
Key requirements include a bachelor's degree in any field, TEFL/TESOL certification (which can be obtained during the application process), being a native English speaker or having excellent English proficiency, and having a clean criminal record.
Our East London office, led by Joshua Hart, handles the entire process. This includes initial assessment, document preparation, school matching, interview preparation, and pre-departure support. All qualified candidates receive direct contracts from the schools.
We provide comprehensive support including interview preparation, guidance on living in Vietnam, assistance with accommodation and transportation, and cultural integration advice. Our team draws from direct experience teaching in Vietnam.
Process and Timing
Countries that are signatories to the Hague Convention accept apostille certification. Non-member countries require the traditional authentication process, which typically involves legalization at the relevant embassy or consulate. We can guide you on the specific requirements for your target country.
Yes, we offer professional translation services for documents that need to be translated before authentication. Our translators are experienced in legal and official document translation to ensure accuracy and acceptance by foreign authorities.
We have a very high success rate due to our expertise. However, in the rare case of rejection, we will work with you to understand the reason and resolve the issue. Depending on the circumstances, we may process your document again at no additional cost.
Still Have Questions?
Contact our team for personalized assistance with your specific needs.
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